Developer Notes - Martin

This page is where I keep general note and thoughts, as documents or specifications emerge from these notes, they are removed and placed in a more appropriate location.

monitor program

• considering a wider role for this program
• serious testing required
• need config for ip04 incorporating
  • network monitor
  • start asterisk
  • detect network outages
  • monitor and (possibly) reset asterisk after network outage

provisioning

• review existing scripts
• collect all properties into a data dictionary
• central site configuration - need push/pull infrastructure in device

Dial in Features

Features will be configured in dial plans which will be based on customer choices

• calls (either voip or pstn) configured in asterisk to go to a line or a dial group (multple simultaneous rings)
• PABX features (depending on customer purchase selections) may be available. With PBX option gives options to dial one line etc without PABX, all lines will ring.
• voicemail mode may be turned on or off
  • set message
  • define email storage destinatino
  • night mode (all calls to voicemail)
• pickup groups (multiple handsets in one group)
  • optionally one phone only rings
  • members of the group can pickup calls
• permanent redirection feature - always redirect calls to external number
• call routing if call is to 1300/1800/normal number
• no support for 1900 numbers
• LATER IVR (interactive voice routing)

Dial out features

• use first free line
• caller id on/off setting (pstn)
• voip similar
• enter code to override setting
• use multiple registrations for line-based billing
• LATER use account-code prefix on dialed number for billing
• localisation of dialing (automatic add prefix to provide 8-digit dialing)
• monitor internet interface and route to PSTN if necessary (user should be notified)
• if no lines available play notification
• international call barring
• rated service barring (1300/1900 bars)
• manual selection of PSTN
• direct dial to extension

Call handling features

• LATER call recording
• conferencing
  • dial extension or external line, press code to join conference
  • one active conference per device
  • LATER multiple conferences per device
• call hold and resume
• LATER call parking
• onhold music preconfigured
  • LATER upload/customise onhold music

Other items for consideration

• SER forks - choose a platform
  • OpenSER
  • Camino
  • OpenSIPS
  • etc
• Routing
• Selection of database
• Cleanup billing and configuration API
• Reseller concept is still desirable for the future even if not required initially
• Capped plans are desirable but not currently supported

Provisioning process

• customer selects product
• order is configured and placed with company
• work ticket is raised
• provisioning occurs via commandline initially, eg provision-unit N (where N is the work id)
  • collect order data
  • generate configuration kit
  • flash new unit in test configuration
  • load test scripts
  • perfom tests (utilise asterisk api for automate the process, using bench units and customer unit)
    • receiving calls
    • making calls
  • heat unit via long ring time process
  • retest
  • reprovision for shipping
  • generate provisioning report
• LATER GUI/web system to provision units
• configure the voip (billing system) platform by creating customer account etc